When I was a newbie in Washington, DC in the 90s working for US Department of Health and Human Services (HHS) in the Office of Organ Transplantation (DOT), one of my jobs was organizing public hearings to finalize organ allocation policies —


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It was 1998 and I had just moved to Louisville, Kentucky, very close to where I grew up as a child.  I was returning to my native state to care for my mother who was dying of ovarian cancer and her mother who was bedbound by a stroke.  My life had been interrupted and part of me was okay about that and part of me was not.  Caregiving can be hard.


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According to the Patient Protection and Affordable Care Act, starting on September 23, 2012, your health plan must provide your policy in language you can understand.  Along with that, there’s a new SBC  — Standard Benefits and Coverage — form that all health plans will be using in the U.S. to help you understand what you owe, what they owe, and what isn’t paid at all. 


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Even before Congress passed the Patient Protection and Affordable Care Act in March 2010, making sense of your health plan was difficult.  Now, overlay hundreds of new requirements affecting virtually every American, and the task is more difficult.  No easy feat, for sure. I can help.


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 A woman suffers a heart attack every minute in the United States. Yet according to a 2009 American Heart Association survey only half of women indicated they would call 9-1-1 if they thought they were having a heart attack even though they were much more likely to call if a loved one had symptoms. 


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